Frequently Asked Questions
ABOUT US AND SCND SKIN
Our mission is to reduce biowaste by giving it a new life. We use a combination of scientific knowledge and traditional knowledge to deliver the hidden value of eggshell and eggshell membranes. In the Netherlands alone, 181 tons of eggshell waste fill up landfills every day! However, the eggshells are a valuable source when the mineral shell and the inner membrane are separated.
Our products are made from eggshells, which means they are not vegan. However, our eggshells are sourced from ethical farms.
Our products are 100% cruelty free. We do not test our products on animals we never will!
Our products are made in Taiwan by TCI co. TCI has a long-term positive commitment to providing clients and consumers with high-performance products and services. Their products are made with green energy, therefore reducing air pollution and carbon dioxide (CO2). You can read more about our manufacturers here.
There are many benefits to using eggshell membranes. here is a list of some of the benefits of ESM for skincare:
- Wound healing
- reduces skin aging from UV damage
- increases collagen production and cellular activity
- improve skin smoothness and luminance
- Reduce acne
All of these benefits are backed up by scientific research.
At the moment, EGGXPERT only delivers in The Netherlands. However we hope to expand to more countries in the future!
All orders in the Netherlands cost from 1 euro to 4.10 euros. Depending on how much you order, the shipping costs can vary.
Yes! Our shipping materials are 100% recyclable. They are either made out of paper or cardboard.
We apologize that your order is missing items!
If it looks like box has been tampered with, damaged in transit or not fully sealed please keep the box until the issue is resolved as we will need photos sent over as evidence. Without these photos your claim may not be accepted.
If there are no obvious issues with the box, please send an email to firstname.lastname@example.org so we can help you!
We apologize for the inconvenience! please contact the delivery services first and ask what happened to your package. Else, please contact email@example.com for assistence in location your order.
RETURNS AND REFUND
ALLERGIES AND REACTIONS
Every product page has a full list of the ingredients. Please check before purchasing to avoid any allergic reactions! If you have any questions or concerns about the ingredients, please contact firstname.lastname@example.org!
We recommend to stop using the products immediately and seek professional medical advice.